Your brand’s website is your most important online asset. It’s the first place most people will go to learn about your company, and it’s where you’ll drive the majority of your online sales and leads. That’s why it’s so important to make sure your website is designed and built with your customers in mind.
Here are 8 essential features your brand’s website should have:

1. Mobile and Responsive Design

With the increasing usage of mobile devices to access the internet, it’s critical that your brand’s website is built with mobile consumers in mind. Your website should be responsive, which means that it should adapt to the size of the device being used to see it, whether it’s a laptop, tablet, or smartphone. It should also be created with a mobile-first strategy to make it user-friendly and simple to explore. A mobile-friendly and responsive website has additional advantages. Visitors on mobile devices are more inclined to take action on your site, thus having a mobile-responsive website can assist enhance conversion rates. It can also help with SEO, as non-mobile-optimized sites are more likely to be punished by Google. Finally, it can assist visitors have a better experience, allowing them to stay on your site longer and explore more of what you have to offer.


2. Search Engine Optimization (SEO)

Another critical aspect of your brand’s website is that it is search engine optimized. This includes employing the appropriate keywords and metatags, as well as optimizing your website for speed and page loading times. A sitemap should also be included on your website to help search engines index your pages and make them easier to find. Search engine optimization (SEO) is critical for ensuring that your website is found by the correct individuals. It improves your presence in search engines, which can bring more quality visitors to your website and drive conversions. Furthermore, it helps to develop trust in your business by demonstrating that your website is up to date with the latest SEO methods.

3. Well Designed and Easy to Use Interface (UI/UX)

Another essential component of your brand’s website is an intuitive, user-friendly design. The site’s visitors should be able to traverse it swiftly and easily. This includes a clean layout, well-placed menus, and a simple navigation framework. An intuitive design also aids visitors in finding the information they seek more quickly. This can help to lower bounce rates and keep visitors on your website for a longer period of time. It can also contribute to a better user experience because visitors will be able to readily find what they need and will be more likely to take action on your website.


4. Clear Call to Actions (CTAs)

A clear call-to-action should be a major part of your brand’s website (CTAs). CTAs are calls to action that encourage website users to perform things like join up for a newsletter, download a free trial, or purchase a product. Clear and consistent CTAs on your website might help to increase conversions and purchases. It also ensures that visitors understand exactly what you want them to perform, which can improve the entire user experience. Furthermore, having a well-thought-out CTA approach can assist to increase your overall marketing efforts by ensuring that all visitors, regardless of which page they land on, are provided with a consistent message.

5. High Quality and Engaging Contents

Your brand’s website should feature high-quality and engaging content. This can include images, blog posts, videos, infographics, and other forms of content that help to engage and educate visitors. Having quality content has various advantages. For one, it helps to keep visitors on your website longer, which can help boost engagement rate and conversions. It can also help with SEO, as Google rewards websites with fresh and interesting content. Additionally, engaging content can help to build your brand as an authority in your niche.


6. Communication Channels (Forms and Chatbot)

Having a mechanism for website users to contact you is a vital aspect of your brand’s website. This might be a chat bot, contact form, email address, or even something more traditional like a phone number. This allows your website visitors to easily and swiftly contact you, which helps develop trust in your brand. Having an easy way to reach you also contributes to better customer service. If website visitors have any issues or concerns, they can easily contact us for assistance. This contributes to a favorable customer experience, which can assist increase conversions in the long run. It can also help to send the sense that your company is friendly and cares about its clients.

7. Security

The significance of website security cannot be overstated. Every website should make this a high priority. SSL certificates, regular backups, firewalls, and malware scanners can all assist to secure your website from harmful assaults and data breaches. A secure website helps to develop trust with visitors and demonstrates that you value their personal data and information. It also helps to ensure that your website is not hacked or taken down, which can have major consequences for your organization. Finally, having a safe website can aid in SEO because Google has recently begun to prioritize and rank sites based on their security.


8. Maintenance and Support Service

Finally, your brand’s website should provide some kind of support and maintenance service in place. This can help to ensure that the website is functioning properly and that any potential concerns are addressed as soon as possible. It can also help to ensure that the website is continually updated with new material and features, keeping it fresh and entertaining for visitors. Hiring a support and maintenance service might also save you time because you won’t have to deal with any technological issues yourself. This can help you free up time to focus on other areas of running your firm.


This isn’t a comprehensive list of required features of a website but its a great starting point if you’re looking to have a functional website for your brand. Often times, existing business models and processes determine the required features for a website as the features required to run an e-commerce website are quite different for a Real Estate Agency. Be sure to discuss your business objectives and processes with your web develope to ensure all required features are available on your website.

Ready to start your website project? Or you need to review an existing website?

The Delta Company offers web development services that truly reflect your business model and offer value to your brand and customers. We can also audit existing websites and determine features that need to be implemented or improved upon.

Contact us by filling the form below We can also be reached via:

Email: [email protected]

Mobile: +234 803 836 6954

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